Customer Service, Effective Communication
Effective Communication Skills For Immediate Service Excellence
Duration: ½ Days
Time: 9:00am to 1:00pm
INTRODUCTION
Dive into a dynamic half-day workshop that will amp up your communication prowess and equip you with active listening skills to truly hear your customers.
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Mapping Customer Experience Electronically Course Duration: 2 Days Introduction The only thing that your competitors cannot duplicate is the service experience of your guests. Customer Experience teaches fundamental principles to create good impression in written format that becomes the catalyst to improve the customer experience at every point of contact.
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