Customer Service, Service Mindset
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Service Excellence Now Mindset
Duration: 2 Days
Time: 9:00am to 5:00pm
Lunch Break: 1:00pm to 2:00pm
INTRODUCTION
"Resigning already? But you just began!" We totally get it—COVID flipped everything upside down, and some businesses lost their customer service mojo. But fear not! This training is here to save the day.
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Mapping Customer Experience Electronically Course Duration: 2 Days Introduction The only thing that your competitors cannot duplicate is the service experience of your guests. Customer Experience teaches fundamental principles to create good impression in written format that becomes the catalyst to improve the customer experience at every point of contact.
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Customer Service Relationship Management
Course Duration: 2 Days
Introduction
Service quality is the key to maintain customer satisfaction.
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