Secrets To Performance Management
Secrets To Performance Management
Course Duration: 2 DaysIntroduction
Organizations quantify their staff performance through Key Performance Indicators (KPIs). Employees receive these KPIs and, without a clear understanding of the outcomes intended from these indicators, work only to meet these KPIs, while treating fellow co-workers as competitors resulting in a breakdown of teamwork.What if you could extract more performance from your employees? How could you as a manager provide the support they need so that they can truly perform? This 2-day course addresses KPI design and a personal contact program that supervisors can use to extract maximum performance from their employees.
Learning Outcomes / Benefits
At the end of this session, participants should be able to:- Translate company performance measures to individual performance measures
- Align company objectives to individual objective
- Carry out effective performance coaching conservations
- Conduct meetings and discussions effectively
Key Content
Day 1: (8 hours)
Opening and introductionThe anatomy of a strategic direction
Strategic deployment - making strategy meaningful to individuals
Getting the right mindset
Performance issues
Goal and target setting
Communication issues
Review meetings and action planning
Learning review
End of Day1
Day 2: (8 hours)
Check-in and energizerMoving towards performance
Conducting meaningful performance reviews
Performance coaching with the personal contact program
Learning Review
Master debrief and evaluations
End of Day2
Course Ends
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