Supply Chain Management for Waste Management Industry
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SUPPLY CHAIN MANAGEMENT FOR WASTE MANAGEMENT INDUSTRY
Duration: 2 Days
Time: 9:00am to 5:00pm
Lunch Break: 1:00pm to 2:00pm
INTRODUCTION
Supply Chain Management covers all activities relating to the sourcing, making, delivering, returning and planning of materials/goods, information and fund. This workshop is specifically designed to address key best practices in the Supply Chain management in the Waste Management Industry. The emphasis is on contemporary thinking and methodology in looking at best practices in Supply Chain Management.
OBJECTIVE
After completing the training, you should be able to:
KEY CONTENT
Module 1: Understanding The Supply Chain Management In Service Industry, Focus On Waste Management
Module 2: View Your Supply Chain As A Strategic Asset
Module 3: Develop An End-To-End Process Architecture
Module 4: How Can We Use Lean To Eliminate Waste & Streamline Processes
Module 5: Calling On Customer Cost-Effectively
Module 6: Build The Right Collaborative Model With Vendors In Waste Management
Module 7: Use Metrics To Drive Business Success
Module 8: Common Challengers In Management Of Service Providers In Waste Management Industry
Module 9: Supply Chain Controlling System For Superior Customer Service
Module 10: Supply Chain Challengers In Service Industry
Module 11: Emerging Trends In Supply Chain Management In Waste Management Industry
WHO SHOULD ATTEND?
This program is suitable for Managers, Executives, Supervisors, Officers and Team / Line Leaders responsible for Supply-chain, Logistics, Shipping, Purchasing, Warehousing, Order Management, Customer Service and Finance.
METHODOLOGY
This program is a highly interactive program, conducted via group interaction, individual exercise, case studies, lectures and video / films.
Duration: 2 Days
Time: 9:00am to 5:00pm
Lunch Break: 1:00pm to 2:00pm
INTRODUCTION
Supply Chain Management covers all activities relating to the sourcing, making, delivering, returning and planning of materials/goods, information and fund. This workshop is specifically designed to address key best practices in the Supply Chain management in the Waste Management Industry. The emphasis is on contemporary thinking and methodology in looking at best practices in Supply Chain Management.
OBJECTIVE
After completing the training, you should be able to:
- Gain a holistic understanding of the Supply Chain Management in Waste Management Industry and how best practises in these areas create the competitive advantage to the organization.
- Understand the Supply Chain process and how to adapt it and make it resilient.
- Gain an insight into the contemporary thinking and methodology in Inventory Management.
- Learn how to identify and mitigate risk in Supply Chain Management.
- Understand how to evaluate the supply chain network and how to innovate it, to make it more agile and responsive.
KEY CONTENT
Module 1: Understanding The Supply Chain Management In Service Industry, Focus On Waste Management
- Overview of supply chain management
- Supply chain management in waste management industry
- Defining and mapping the optimal supply chain
- Integrating SCM with functional operations
Module 2: View Your Supply Chain As A Strategic Asset
- Five key configuration components
- Operations Strategy
- Channel Strategy
- Outsourcing Strategy
- Customer Service Strategy
Module 3: Develop An End-To-End Process Architecture
- Four tests of supply chain architecture
- Strategic Fit
- End-to-End Focus
- Simplicity
- Integrity
- Toolkits
- The top three levels of the SCOR model
- Five processes for End-to-End supply chain management
- Plan
- Source
- Make
- Deliver
- Return
Module 4: How Can We Use Lean To Eliminate Waste & Streamline Processes
- Motion
- Inventory
- Waiting
- Defect
- Over Production
- Transportation
- Over processing
Module 5: Calling On Customer Cost-Effectively
- A growing business —and growing problems
- Making the business case and moving forward
- Rethinking the Supply Chain
- End-To-End Visibility
- Collaborating with suppliers
- Building on success: Collaborative design
Module 6: Build The Right Collaborative Model With Vendors In Waste Management
- Collaboration is a spectrum
- Transactional Collaboration
- Cooperative Collaboration
- Coordinated Collaboration
- Synchronised Collaboration
- Finding the right place on the spectrum
- The path to successful collaboration
Module 7: Use Metrics To Drive Business Success
- Why measure?
- Managing performance with metrics
- Link Your Metrics to Your Business Strategy
- Make Sure Your Metrics Are Balanced and Comprehensive
- Base Performance Targets on Both Internal and External Metrics
- Set Aggressive but Achievable Targets—and Tie Them to Actions
- Make Your Metrics Highly Visible and Monitor Them at All Levels
Module 8: Common Challengers In Management Of Service Providers In Waste Management Industry
- Customer service matrix that is acceptable to both parties
- Client profitability
- Supplier/Vendor Management
- Operational management of vendors/suppliers with clear visibility
- Invoicing of services
- Ability to quickly detect, decide and act
Module 9: Supply Chain Controlling System For Superior Customer Service
- Quick and simple detection of critical problems
- Accurate and easy to understand analytics
- Fast identification of improvement potential
- Quick decisions and actions
- Monitoring the effects of decisions made
Module 10: Supply Chain Challengers In Service Industry
- Limited visibility
- Accurate assessment of customers’ requirements
- Unclear allocation of cost
- Cost of performance evaluation
- Missing or outdated information
Module 11: Emerging Trends In Supply Chain Management In Waste Management Industry
- Real time monitoring of vendors/service providers
- Predictive planning and allocation of resources
- Using AI on route planning
WHO SHOULD ATTEND?
This program is suitable for Managers, Executives, Supervisors, Officers and Team / Line Leaders responsible for Supply-chain, Logistics, Shipping, Purchasing, Warehousing, Order Management, Customer Service and Finance.
METHODOLOGY
This program is a highly interactive program, conducted via group interaction, individual exercise, case studies, lectures and video / films.
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