Managing Difficult Customers
Handling Escalation And Managing Difficult Customers Course Duration: 2 Days Course Objectives
At the end of this learning workshop, participants should be able to:
- Improve their customer service skills
- Use some of the techniques learnt to achieve excellence in customer service
- Work on improving their relationships with
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Reading Your Customers Course Duration: 1 Day Introduction
A company's most vital assest is customers. Without them, we would not exist in business.
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