Telephone Skills
Achieving Excellence In Customer Service
Course Duration: 2 Days
Introduction
''The world will know the excellence of an organization through only one thing: the excellence of customer service'' - Alang-
Excellence in an organization is usually measured by one thing - customer service.
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Power Phone Technique And Etiquette Course Duration: 1 Day Introduction
In any industry today, apart from face-to-face encounter, the next important first impression of your business organization is an initial phone call that comes trhrough the front desk and/ or the customer service call center.
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